ZenAlgo's Privacy Policy

1. Introduction

Welcome to our platform/webpage zenalgo.io, operated by KUMAMI Solutions s.r.o., with its registered office at Jurečkova 1811/18, Moravská Ostrava, 702 00, Czech Republic, ID: 11742739, registered in the commercial registrar administrated by the Regional Court of Ostrava, file no.: C 86731 (hereinafter referred to as the "ZenAlgo", "we", "us" and "our"). By accessing or using our platform, you consent to the data practices described in this Privacy Notice and agree to comply with these Privacy Notice, which apply to all visitors, users, and others who access or use the platform.

At ZenAlgo, we are committed to protecting your privacy and takes data protection responsibilities seriously. This Privacy Policy explains how we collect, use, and share your information when you use our platform.

2. What Personal Data Does ZenAlgo Collect and Process?

ZenAlgo collects and processes the following categories of personal data:

• Personal Identification Data: Email address.
• Usage Data: Information about how you interact with our website, including IP addresses, browser type, and pages visited.
• Cookies and Tracking Data: Data Collected through cookies and similar tracking technologies as described in Section 8 below.

ZenAlgo does not collect biometric data, government identifiers, transaction information, or any other sensitive categories of personal data.

Payment Information: Payment details (and other user's details such as name/surname, email address, address, nationality, and similar data) are securely processed by Stripe. We do not store or process payment information directly on our servers.

3. Why Does ZenAlgo Process My Personal Data?

ZenAlgo processes personal data for purposes such as:

• Providing and maintaining our services/products, including processing subscriptions and delivering our products/tools.
• Managing your account.
• Providing customer support.
• Analyzing and improving our website and services.
• Sending relevant notifications about your subscription, including TradingView indicator invitations.
• Communicating updates, promotions, and news related to our services (with the option to opt-out of such communications).
• Complying with legal and regulatory requirements.
• Conducting internal research and business operations.

4. Data Sharing

ZenAlgo does not share your personal information with third parties, except as necessary:

• to process payments through Stripe. Stripe handles your payment information securely, and their privacy practices govern the handling of your payment details. You may find Stripe privacy policy here: https://stripe.com/en-cz/privacy;
• and to process access to our products/charting tools/indicators through TradingView. TradingView handles your information securely, and their privacy practices may be found here: https://www.tradingview.com/privacy-policy/; and
• to process personalized advertising through Meta. Meta handles your information securely, and their privacy practices may be found here: https://www.facebook.com/privacy/policy/ and here: https://privacycenter.instagram.com/policy
• to process personalized advertising through X (Twitter). X (Twitter) handles your information securely, and their privacy practices may be found here: https://x.com/en/privacy
• to process personalized advertising through Google. Google handles your information securely, and their privacy practices may be found here: https://policies.google.com/privacy?hl=en-US
• to process personalized advertising through Youtube. Youtube handles your information securely, and their privacy practices may be found here: https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data/
• to process personalized advertising through our others business and PPC partners (such as online magazines, other web pages etc.);
• processing your data with Legal Authorities, when required by law or to protect our rights.

Your data may be transferred to countries outside the EU/EEA, such as the United States, where some of aforementioned service providers are based. We ensure appropriate safeguards, such as Standard Contractual Clauses, to protect your data in compliance with GDPR.

We process your personal data based on:

• Your consent (e.g., for optional cookies or marketing communications).
• The necessity to perform a contract with you (e.g., providing subscription services).
• Our legitimate interests (e.g., improving our services or ensuring security).
• Compliance with legal obligations (e.g., tax or accounting requirements).

5. How Secure is My Information?

ZenAlgo implements robust security measures, including encryption and restricted access, to protect personal data from unauthorized access, loss, or misuse. While we strive to use industry-standard methods to safeguard your information, no method of transmission over the internet or electronic storage is entirely secure.

6. What Rights Do I Have?

Users have the following rights concerning their personal data:

• Access: Obtain confirmation of data processing and access your data.
• Rectification: Correct inaccurate or incomplete data.
• Deletion: Request the deletion of data under certain conditions.
• Objection: Object to processing for legitimate interests or marketing.
• Restriction: Temporarily restrict processing in certain situations.
• Data Portability: Request data transfer to another controller.
• Consent Withdrawal: Withdraw consent for data processing where applicable.
• Complaints: File complaints with a local data protection authority.

To exercise these rights, please contact ZenAlgo at info@zenalgo.io. We will respond to your request within a reasonable timeframe. You also have the right to lodge a complaint with the Czech Data Protection Authority (Úřad pro ochranu osobních údajů, www.uoou.cz).

7. Retention of Personal Data

ZenAlgo retains personal data only as long as necessary for legal, business, or regulatory purposes. Examples include retaining financial records to comply with tax regulations or account-related data for dispute resolution.

8. Cookies and Similar Technologies

ZenAlgo uses cookies and similar technologies to:

• ensure the proper functioning of our website and to analyze its usage;
• enhance user experience and improve its services;
• provide personalized advertising through our partners such as Meta, X.

This section outlines our cookie practices:

8.1. What Are Cookies?

Cookies are small text files stored on your device when visiting a website. They store information such as preferences, content viewed, and session details. We use:

• First-party cookies, i.e. essential/functionality cookies, managed by ZenAlgo. Essential cookies are necessary for the basic operation of our website. These cookies enable features such as user logins and payment processing through Stripe and processing our products through TradingView. These cookies cannot be refused.
• Analytical cookies help us understand how visitors use our website. For example, we use Google Analytics with IP anonymization to collect pseudonymized data about understanding user behavior and site usage, which allows us to improve our services and providing tailored content and offers.
• Third-party cookies, i.e. non-essential cookies, managed by third parties. Non-essential cookies or advertising cookies are used to display relevant content and advertisements both on zenalgo.io and on third-party sites (e.g., Facebook, Instagram, X, Google, Youtube, etc.). These cookies among others create pseudonymized profiles based on your interests and online behavior. Unless you provide your consent, you will not receive content or advertisements tailored to your interests. You can refuse non-essential cookies by adjusting your browser settings, though this may limit your ability to use certain features of our site. You may also manage your preferences for analytical and advertising cookies, including consenting to or refusing them, through our cookie consent tool on the website.

8.2. Why Do We Use Cookies?

Cookies help improve user experience by enabling functionalities such as:

• Efficient navigation.
• Remembering preferences.
• Delivering personalized content and ads.

8.3. Managing Cookies

You can adjust your cookie preferences through ZenAlgo's cookie settings center or modify your browser settings to block or delete cookies. Note that disabling cookies may affect your experience with our services.

For further details or assistance with managing cookies, contact ZenAlgo at info@zenalgo.io.

9. Changes to This Privacy Notice

ZenAlgo may update this Privacy Notice to reflect changes in its practices or legal requirements. Users will be notified of significant updates through the website or email. The "Last Updated" date at the top reflects the latest revision.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@zenalgo.io. We are dedicated to addressing any concerns you may have.